Introduction
Working Service Dog (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.
Information We Collect
- Personal Information: Name, billing/shipping address, email, phone number, payment details, and order history.
- Automatically Collected Information: IP address, browser type, device information, and cookies.
How We Use Your Information
- To process and ship your orders
- To provide customer support and respond to inquiries
- To send order confirmations and shipping updates
- To send marketing emails (only if you opt-in)
- To detect fraud and improve site performance
Sharing of Information
We share your information only as necessary to provide our services, such as with:
- Shipping carriers to deliver your order
- Payment processors to complete transactions
- Service providers who assist with fraud prevention and analytics
We do not sell your personal information to third parties.
Cookies & Tracking
Our website uses cookies to enable checkout, analyze traffic, and improve your shopping experience. You may disable cookies in your browser, but some site features may not work properly.
Data Security
We take reasonable steps to safeguard your information using encryption (SSL) and secure servers. However, no online system is 100% secure.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from them.
Your Rights
- You may request a copy of the personal information we hold about you.
- You may update or correct your personal information at any time.
- You may opt out of marketing emails by clicking “unsubscribe” in the email footer.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us.
Last updated: August 18, 2025